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Development Services Specialist (Permit Technician)

Development Services Specialist (Permit Technician)

Cities United States

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Job title: Development Services Specialist (Permit Technician)

$42848 – 55723.2 per year

Company: Town of Garner

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Job description: DescriptionThe Inspections Department is seeking a Development Services Specialist to provide assistance to the general public, contractors, builders, architects, and engineers. Primary responsibilities will include receiving, processing, and recording permit applications; processing customer payments; scheduling inspections; and preparing and maintaining computerized files and records. Work is performed under regular supervision.Examples of Duties

  • Assist the general public, contractors, builders, architects, and engineers
  • Serves as the primary front office contact for Development Services
  • Processes building permit applications using permit software. This includes issuing building permits and certificates of occupancy, collecting payments, and notifying applicants of deficiencies and permit status.
  • Proficiency using permitting and inspection software to:
  • Process building permit applications
  • Review applications for completeness, enters corrections required into software
  • Compute and assess correct permit fees
  • Process electronic files, route to appropriate departments for review (Building, Fire Prevention, Engineering, Planning, Wake Health)
  • Initiate electronic plan review
  • Process temporary certificates of occupancy (TCO), certificates of occupancy (CO), and certificates of completion (CC).
  • Process conditional services
  • Issue invoices/verify payments
  • Issue permit and inspection cards
  • Provide support to external users of the software, triage customer issues with software
  • Process and maintain accurate electronic and digital files
  • Assist with records retention
  • Proficiency as a user of Bluebeam software to assist with gathering and assessing data and information.
  • Responsible for Development Services customer service email and phone line.
  • Knowledge and application of NC Administrative codes/policies and general statutes related to building permits
  • Responsible for verifying contractor licensing through various NC Licensing boards
  • Schedules inspection requests for Building and Fire departments using inspections software and shared Outlook calendars.
  • Receives, processes, and deposits cash and other payments received in accordance with Town procedures.
  • Performs a variety of administrative support duties for the department; picks up and distributes mail, and orders office supplies.
  • Follows up on expired permits to obtain a resolution, including certified letters and electronic correspondence
  • Performs administrative support duties and other tasks as assigned.
  • Performs related duties as required.

Minimum QualificationsApplicant must:

  • have a high school diploma (or equivalent);
  • have experience using Microsoft Office (specifically Outlook, Word, and Excel);
  • be a current Notary Public or obtain within 12 months of hire; and
  • have completed the Law and Administration course or will complete within 12 months of hire.

Preference will be given to applicants who:

  • have experience as a permit technician
  • have related experience working for a general contractor or civil engineering firm
  • have customer service experience
  • are a current Notary Public
  • have completed the Law and Administration course
  • have completed other NC standard code courses
  • have completed an Associate’s Degree in business, construction, or related field
  • have experience processing payments

Additional InformationThe salary range shown is the hiring range. The full salary range is $42,848 – $68,577.The starting salary will be determined based on the selected candidate’s skills and qualifications.This position is open until filled. Application review will begin two weeks after the job posting date.Equal Opportunity EmployerThe Town of Garner offers the following comprehensive benefits package to all regular, full-time employees:

  • Employer-paid Medical Insurance with optional dependent coverage
  • Employer-paid Dental Insurance with optional dependent coverage
  • Participation in the North Carolina Local Government Employees’ Retirement System (LGERS)
  • Five percent (5%) employer contribution to the NC 401k
  • Employer-paid Employee Life Insurance
  • Employer-paid Short-term Disability insurance
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Parental Leave
  • Paid Family Illness Leave
  • Paid Bereavement Leave
  • Paid Preventive Care Leave
  • 13 Paid Holidays (Plus a Floating Holiday)
  • Paid Community Involvement Leave
  • Paid Wellness Leave
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Referral Bonus
  • On-site Wellness Center
  • Free membership to the Garner Recreation Center
  • Membership with Local Government Federal Credit Union
  • Membership with Civic Federal Credit Union
  • Optional Supplemental Life Insurance
  • Optional Vision Insurance
  • Optional Accident & Cancer/Critical Illness Insurance
  • Optional NC 457b Supplemental Retirement Plan

01Do you have a high school diploma (or equivalent)?

  • Yes
  • No

02Are you proficient at using Microsoft Office, specifically Outlook, Word, and Excel?

  • Yes
  • No

03Do you have experience working with and searching databases?

  • Yes
  • No

04Do you have work experience as a permit technician? If so, details should be provided in the Work Experience section of your application.

  • Yes
  • No

05Do you have work experience in the construction or civil engineering industry? If so, details should be provided in the Work Experience section of your application.

  • Yes
  • No

06Do you have customer service experience?

  • Yes
  • No

07Do you have Notary Public certification?

  • Yes
  • No

08Have you completed the Law and Administration course for code enforcement?

  • Yes
  • No

09Have you completed and passed standard code enforcement courses through the North Carolina Community College System?

  • Yes
  • No

10If you answered “Yes” to the question above, list the course(s) you have completed and passed.11Do you hold an Associate’s Degree from an accredited college with major course work in Business, Office Administration, Construction, or related field?

  • Yes
  • No

12Do you have experience processing customer payments?

  • Yes
  • No

13The Town of Garner recognizes current employees who refer an eligible applicant for an employment opportunity. To ensure proper recognition, please provide the first and last name of the current Town of Garner employee who referred you to this position. Leave blank if this does not apply.

Location: Garner, NC

Job date: Wed, 28 Aug 2024 04:51:25 GMT

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